About Benjamin Gorman

Digital Transformation & AI Strategy

I am a high-impact technology leader with 15+ years of experience driving enterprise-wide digital transformation and scaling high-performing, global teams within complex, fast-paced environments. My career is defined by an ability to translate complex strategic objectives into measurable operational outcomes, having successfully governed program delivery that captured $14M+ in operational savings and $18M in savings via AI automation.

As a strategic partner to executive leadership, I specialize in balancing global resource capacity with organizational expectations through data-driven risk management, AI-enabled workflow automation, and a relentless focus on scalability and continuous improvement.

Strategic Leadership & Global Transformation

My professional portfolio is built on leading large-scale programs that modernize business operations and drive revenue growth:

• Global Brand & Market Initiatives: Orchestrated a strategic rebrand for a $1B market cap blockchain (Vaulta), ensuring 100% liquidity continuity and zero-downtime across global exchanges.

• Enterprise Portfolio Management: Directed a $1B+ market cap rebrand and $5M global P&L portfolios, managing cross-functional teams of up to 30+ members to execute multi-workstream programs for Fortune 500 companies.

• AI & Automation Implementation: Developed requirements for RPA and Conversational AI products that delivered $18M in savings by reducing service desk volumes by 83%.

• Operational Excellence: Established API architectures and predictive analytics frameworks to support enterprise integration for 160M+ users in highly regulated environments.

Vision Behind Un-Masked AI – AI for Operations Leaders Course

In addition to my enterprise leadership, I am the Co-Creator of the free "AI for Operations" course alongside partner Jeff Werner. Developed as a strategic side initiative, this course serves as a masterclass for operations leaders to navigate the rapid adoption of AI and automation.

By distilling my experience in NVIDIA AI Infrastructure and AWS Cloud Architecture, I provide a playbook for leaders to:

• Identify opportunities for machine learning and data-driven decision-making within global supply chains.

• Implement intelligent automation to optimize operational performance and reduce costs.

• Drive the successful adoption of digital solutions across diverse, cross-functional global teams.

Credentials & Certifications

I hold a comprehensive suite of certifications required to lead global technology modernization and ensure regulatory alignment:

• Agile & Governance: PMP, CSM, CSPO, SAFe Scrum Master (SSM).

• AI & Cloud Strategy: AWS Certified Cloud Practitioner, Azure AI Fundamentals, NVIDIA AI Infrastructure and Operations Fundamentals.

• Delivery Excellence: ITIL Foundation, Confluence, and Jira Fundamentals.

• Compliance: Proven history of meeting HIPAA, NIST 800-53, and high-level cybersecurity requirements for the Federal Reserve and DHS.

Un-Masked AI - AI for Operations

As co-creator for the Un-Masked AI - AI for Operations course, I developed video scripts, prompts, planning, and created videos using AI/tools: Adobe Premier Pro, Veo3, Google Gemini, NotebookLM, Shutterstock, Epidemic Sound, ChatGPT, Eleven Labs, Google Whisk, Claude.ai, and Google AI Studio.